The person at the front counter needs customer relations training.
I was not happy about the install. I asked specifically if there were instructions how to install the blanket and told "yep everything in there here you go" Then I get back to Spokane and open the box to find it was false. I had to operate off pictures I found online. The blanket catches on fire everytime I run my sxs. I am hoping the initial breakin stop producing panic with huge smoke and flames trying to start as I look into the turbo.For $300 I would think instructions could be afforded and the break in being explained since I am nervous this insulation is going to burn down my machine.